We accept most commercial insurances, medicare, and medi-cal blue shield promise! Seguros y precios La terapia puede parecer inalcanzable. Por eso nos aseguramos de que comprenda sus beneficios, sus opciones y el costo de las sesiones, ya sea que utilice su seguro médico o pague de su bolsillo. Revisa mi cobertura de seguro Preguntas frecuentes sobre seguros y precios How much does Nuna Cost? We accept most major insurance plans, including Medicare. Most patients pay about $0 - $20 for each session, which includes a video conference with their clinician, unlimited text support between sessions, educational material, and referrals. Are there late fees or no show fees? In order to respect our clinician's time, and to respect the time of other patients who are waiting to be seen, we do charge a no-show fee. If you do not provide notice to your clinician that you won't be attending the session within 24 hours of the session, we charge $25 fee. We do not charge late fees for payment. We want to ensure that therapy is affordable and accessible to everyone so as long as there is open and honest communicate we can accept late payments without any issues. What happens if I lose my insurance or change insurance? If you’re unable to pay the full cost of treatment, your therapist may offer sliding scale pricing. Availability and rates vary, but the lowest fee is typically around $60/hour. If you’re waiting for insurance from a new job to start, we offer interest-free payment plans for sessions charged at full cost. These plans are based on what you can comfortably pay. To explore this option, contact an administrator at (213) 531-0291 for details. For insurance plans we’re not in-network with, we can help you access out-of-network benefits. Most insurance companies will cover around 60% - 80% of the costs. Please let us know if this option works for you and we can give you a Good Faith Estimate on the costs before you start treatment. If you’re unable to pay at all, we are happy to help you get health insurance benefits because you deserve care. Meanwhile, we offer free group therapy and community events. What does my payment cover? Typically if your insurance plan covers mental health care, they cover all psychotherapist appointments. There are a few exceptions when plans have a limit on sessions, but we will let you know at the beginning of your treatment. If you are interested in doing Psychedelic-Assisted Psychotherapy, your "dosing" appointment will not be covered by insurance. "Dosing" appointments depend on how long your experience takes, but on average they will cost $145/hour. When do I make my first payment? When you book your first session with a Nuna therapist, you'll receive an email with an link to set-up your patient portal, where you will share your insurance information. Before your session, we’ll inform you of your costs based on your specific plan. After your appointment, your therapist will collect your copay and keep your card on file for future sessions. You will always be charged after your session. If your payment information isn’t available in your first session, you’ll receive a bill and can pay your balance anytime through the patient portal. Does the telehealth app cost any money? The Telehealth phone app that is used for your sessions is completely free. You will need to download the app from your app store, but please don't worry there won't be any charge if you are downloading the telehealth app that we use. If you're unsure which app to download, use the following links: Apple (iOS) Google Play (Andriod) Please note, this app is only for if you do your sessions on your phone. If you are connecting to your sessions via your computer you do not need to download anything special. How much does medication cost? If you would like medication management, the psychiatrist we refer you to will handle the payment on their end. We will make sure to refer you to someone who accepts your insurance if it is possible. For Psychedelic-Assisted Psychotherapy we partner with Journey Clinical , which can only accept Aetna, Blue Shield of California, Anthem Blue Cross, United Healthcare, and Cigna. What will my copay be? Every insurance plan has unique benefits, including specific copays, coinsurance, and deductibles. Because of these factors, we won’t know your exact cost until we submit your first claim. While we can obtain plan details from your insurance provider, they don’t guarantee complete accuracy until the claim is processed. If your payment amount changes after we receive updated information, we’ll notify you immediately. If you take insurance, do you still need my credit card? If your insurance plan has you paying a copay or coinsurance for office visits we will need your credit card. We can accept most methods of payment including all major credit cards, HSA/FSA cards, venmo, or zelle. If your copay is $0 then we do not need your credit card. Why would someone choose private pay? Clients may opt for private pay therapy for several reasons: Privacy: Insurance companies won’t have access to mental health records. Lack of Coverage: Some plans don’t cover mental health care. Choice of Therapist: Access to specialists or out-of-network providers. More Sessions: No limits imposed by insurance. Continuity of Care: No insurance-related disruptions. Personalized Treatment: Greater control over care without insurance restrictions. How do I use my EAP authorization code? If you are using an Employee Assistance Plan (EAP): 1. Confirm that you have an EAP letter from United Healthcare or Cigna 2. Make your appointment using instructions here 3. Provide us a picture of the EAP Authorization Letter you got from your employer as well as your insurance card front and back (you will have an opportunity once we confirm your appointment). 4. That's it! There is no copay/coinsurance fee so your sessions are free How do I use my insurance? Make sure to create your Simple Practice patient account using the link sent to your email after scheduling your first appointment. In your portal, upload a photo of your insurance card. Once it’s uploaded, we will verify that we are in network with your plan and let you know your copay, coinsurance, or deductible before your session. How do I verify if you take my insurance? If you would like us to verify your insurance before you make your first appointment What are some common insurance terms I might encounter? Understanding insurance can be overwhelming, especially with all the technical terms. Here’s a simple guide to help you understand some of the most important and common terms you might encounter. Copay A copay is a fixed amount you pay for each service. If your plan includes a copay for mental health services, each therapy session will cost the same amount, regardless of the specific services provided. Definition : The Current Procedural Terminology (CPT®) codes are a standardized language used by doctors and healthcare professionals to describe medical services and procedures. This helps ensure accuracy and efficiency in reporting. Deductible A deductible is the amount you need to pay for healthcare services before your insurance starts to cover costs. You may have an individual deductible for yourself or a family deductible that applies to everyone on your plan. Deductibles usually reset every year or when you start a new plan. How it works: If your deductible is $1,500, you will pay the full cost of eligible healthcare expenses until you reach $1,500. After that, you share the costs with your insurance through coinsurance. Coinsurance Coinsurance is your share of the costs for healthcare services, usually expressed as a percentage. You start paying coinsurance after you have met your deductible. How it works: Once you've paid your deductible, for example, $1,500, you will start sharing costs with your insurance. If your insurance covers 80% of a service, you will pay the remaining 20%. For instance, for a $100 therapy session, your insurance would pay $80, and you would pay $20. Out-of-Pocket Maximum/Limit The out-of-pocket maximum is the most you will have to pay for covered services in a plan year. After you reach this limit, your insurance pays 100% of the costs for covered benefits. How it works: If your out-of-pocket limit is $7,500, once you've spent that much on services, your insurance will cover all additional costs for the rest of the year. This amount does not typically include your monthly premiums, costs for services not covered by your plan, or out-of-network services. Do I have to use insurance? No, you can always self-pay if you prefer not to use your insurance or you do not have insurance. Plan de autopago Si no tiene seguro o no desea utilizar su cobertura, le ofrecemos opciones de pago en efectivo transparentes. $115 por sesión Incluye: Todas las videollamadas con el médico Soporte al cliente 24/7 Soporte ilimitado por mensaje de texto para médicos (durante el horario laboral) Evaluación diagnóstica integral Diagnóstico de salud mental y plan de tratamiento personalizado Tratamiento continuo con reevaluaciones y valoraciones periódicas. Derivaciones para el manejo de medicamentos y niveles de atención más elevados.

Nuna Behavioral Healthcare offers virtual therapy covered by Medicare and most insurance plans. Find out if your plan is accepted. Vea si aceptamos su seguro. First Name Last Name Email Date of Birth Phone Front of Card Upload image file (Max 15MB) Back of Card Upload image file (Max 15MB) Leave us a message (optional) Submit If you have any questions while we process your information, don’t hesitate to reach out at (213) 531-0291 .

Lets begin by confirming eligibility for Nuna. Will you be in California for your appointments?* Yes No What is your date of birth? Día Mes Año Next

Schedule an Appointment Paying for therapy can be overwhelming. Please call us at (213) 531-0291 or (213) 255-5688 to confirm your insurance eligibility. We are happy to help make this an easier process for you. Laura Hernandez, LCSW Book me Smart Home Devices FROM $90 Smart Helmets FROM $50 Smartwatches FROM $70

Starting therapy can feel like a big step, but it’s also a brave one. Whether it’s your first time or you’re revisiting therapy, we guide you every step of the way. Start Your Therapy Journey Here’s how it works with us: 01 Match with the Right Therapist Finding a therapist that you think will get you is the first step. You can choose the option that feels easiest for you: Let Us Guide You : Use Leah , our virtual wellness coordinator, to answer a few questions and instantly match with a therapist who fits your needs. Browse Therapists: Want to explore on your own? Check out our therapists’ profiles to learn about their specialties, insurances, and availability. Call Us for Help: Prefer to speak with a person? Call us at (213) 531-0291, and we’ll guide you through the process. Submit a Request: Not sure where to start? Fill out our New Patient Request Form , and we’ll respond within 1–2 business days to help you get started. 02 Book a Free Consultation Once you’ve found a therapist that resonates with you, the next step is to schedule a free consultation. This is a quick and easy way to: Meet your therapist and get to know their approach. Ask any questions about the process. Confirm that they’re the right fit for you. Your consultation is free, and there’s no commitment to continue if it doesn’t feel right. 03 Begin Your First Therapy Session After your consultation, your first session is all about getting to know you. Here’s what happens: Your therapist will ask about your goals and what brought you to therapy. Together, you’ll create a plan that works for you, including how often you’ll meet and what to focus on. You’ll have the chance to share as much or as little as you feel comfortable with—there’s no pressure. 04 Build a Routine with Regular Sessions Therapy is a process that happens over time. With regular sessions, you’ll work with your therapist to: Explore your thoughts and feelings in a supportive space. Learn new tools to handle challenges in your life. Adjust your goals and approach as needed to make sure therapy works for you. Most people start with weekly sessions and adjust the schedule as they go. And if you ever feel like your therapist isn’t the right fit, we’ll help you find someone who is. 05 Collaborative Care Medication Support (If Needed) If you and your therapist think medication could help, we’ll: Provide a referral to a prescriber who accepts your insurance. Work with you to ensure the process feels collaborative and supportive. Note: Medication is always optional and based on your comfort level. Higher Levels of Care (If Necessary) If you and your therapist decide you need more intensive support, we’ll help you explore options like: Inpatient facilities Partial Hospitalization Programs (PHP) Intensive Outpatient Programs (IOP) We’ll guide you through the enrollment process and ensure continuity of care. Get started today Ready to take the first step? Choose one of these options to get started: Book Your Free Consultation Online Browse our Therapists Call a Scheduling Specialist Your mental health journey starts here, and we’re excited to support you every step of the way. Complete our New Patient Request Form to request information, request a call from us to set you up, or verify your insurance REQUEST INFO

INSURANCE Find In-Network Providers Select your insurance provider from the dropdown to find therapists who accept your coverage Choose your insurance company Saray Benavides, ASW Bilingual therapist empowering first-generation individuals with compassion and cultural understanding. Book with me Learn more Laura Hernandez, LCSW Abolitionist bi-racial Salvadorian-Korean Licensed Clinical Social Worker who is certified in CBT and E-IMR. Book with me Learn more Yun-Sook Navarre, ASW Korean American Non-Carceral Adoptee Book with me Learn more Fernando Aguirre, LCSW Femme, queer, bilingual (Spanish/English), Licensed Clinical Social Worker who is certified in TF-CBT. Book with me Learn more Lauren Martinez, APCC Queer, bi-racial, anti-oppression professional counselor Book with me Learn more Renee Wyatt, ASW I am a African-American Associate Clinical Social Worker and Certified in Christian Counseling. Book with me Learn more Diann Warsaw, ASW African-American Associate Social Worker with Lived Experience Book with me Learn more Find the provider that's right for you. I'm looking to: Get matched with a therapist who fits my needs and accepts my insurance. Check if my insurance is accepted and the cost for therapy. Book my first appointment or consultation. Chat with us

Easily verify your insurance coverage for therapy at Nuna Behavioral Healthcare. Check if your plan is accepted for virtual therapy sessions with just a few clicks. Menu What we do Our Services SOBRE NOSOTROS Commmunity Event Calendar Collaborate with us! Therapeutic Journey HOGAR SERVICIOS Y PRECIOS Our Therapists Our Policies File Share Social Justice Statement For Patients Patient Portal New Page Check Your Insurance Coverage Reviews New Page Blog NUESTROS TERAPEUTAS Search Results Booking Page Schedule a Virtual Appointment Members Close Self-Verifying Insurance Most health insurance plans include mental health and substance use treatment. Typically insurance cards limit information on them and don't include details about your benefits, copay or co-insurance amount, or if your mental healthcare is managed by a different company than the one showing on your card. Before you start, always confirm your coverage with your insurance provider before scheduling any appointments. This step ensures you won't face unexpected out-of-pocket expenses. How to verify your insurance benefits and eligbility 01 Prepare for the call 02 Contact Insurance Provider 03 Document and communicate details Steps to Self-Verify 01: Prepare for the Call Before calling your insurance provider, gather the necessary information to verify your benefits. The goal is to confirm whether your provider and the services they offer are covered under your plan. Check Network Status: You will want to ask if the provider is "in-network." Our group practice bills using the Tax IDs and NPIs of the licensed clinicians so please give us a call to receive the specific NPIs and Tax IDs that would correspond with the provider you have scheduled your appointment with. Prior Authorization: Determine if prior authorization is needed for services. If using EAP benefits: Have your authorization letter and number ready. If not using EAP benefits: Be prepared with the CPT codes for services – 90791 (initial evaluation), 90837 (60-minute session), and 90834 (45-50-minute session). 02: Contact Your Insurance Provider Find the "Member Services" or "Customer Service" number on your insurance card, usually on the back. Have the following information ready: Insurance ID number Your name, date of birth, and Social Security number For example, on a Cigna card, the customer service number is typically located at the bottom of the back side (#14 in the sample card image). Each plan has a unique layout, but you can generally use numbers labeled "Customer Service," "Member Service," or "Mental Health/Behavioral Health." 03: Document and Communicate Details Ask the following questions during your call and write down the responses, including the name of the representative and any reference numbers: What is my copay for routine services? (you can use the CPT codes if you want to be certain) What is my coinsurance percentage? How many therapy sessions are covered per year? Can you confirm if my provider is in-network? If the provider is not in-network. You can ask the following: Does my plan cover a portion of the cost before I meet my deductible? What does my plan cover after I meet my deductible? How much do I have left to reach my deductible?